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Posted by Phil Butler on September 12th, 2007
The latest news from Silicon Valley is that key investors appear to be redirecting their focus. VC entrepreneurs have shoveled untold millions into startups that target primarily teenagers and younger demographics on social networks. Was this a well thought out investment strategy for the long term? I have said many times before that the “numbers” game of MySpace, Bebo, Digg and others is really reflective of migratory users within the same visitor matrix. Here is why I think MySpace, Facebook and even the mighty Digg are destined to fall from grace.
Quantity, Quality and Real Numbers
According to a New York Times article today Silicon Valley may be focusing on an older demographic because of the relative “flighty” patterns of younger users. According to one leading venture capitalist Paul Kennedy; “Teens are tire kickers - they hang around, cost you money and then leave.” This is a very good point if we look at what can be called a migration from Friendster to MySpace and on to Facebook by a great many users. I think we are seeing the same users inhabiting either one or all of these spaces simultaneously for varying lengths of time and degrees of interest (I also have two teenage sons who are proof).
Older demographics have some very positive characteristics - one being that they are prone to hang around and take advantage of services. This “stickiness” has propelled a new wave of investment in “Boomer” targeted social networking. In August Shasta Ventures gave TeeBeeDee $4.8 million; Johnson & Johnson spent between $10 and $20 million on Maya's Mom and VantagePoint Ventures invested $16.5 million in Multiply. In the case of VantagePoint they were an early investor in MySpace, so it would appear that some paradigm shift may be at hand. Another characteristic worth noting is the vastness of the Boomer demographic which outnumbers the teens by a ratio of 3 to 1. Initially engaging the older user was more problematic than tech savvy young users but this gap is being narrowed with every startup geared at discoverability.
User Value
I cringe a little at writing this article because of all my friends and collaborators who are of a younger demographic. They know, and any others should, that I value them as I do any other of my friends and associates - but telling it like it is means facing facts. Sites like Digg and MySpace really provide little value to the Web community. If every “A” list blogger were put under the lie detector they would readily admit that these sites are good for one thing - traffic. Well, traffic is useless if you are trying to really engage users at length. Simple numbers do not put dollars in anyone's pocket over the long term (except SEO and ad people). Older users are the ones who actually buy big ticket items, make use of site features and contribute to somewhat more meaningful discourse. This is not to say that young people are anything but energetic and often brilliant, but they simply are not settled (my son changes girlfriends like every 10 minutes).
Evidentiary Indicators
Peter Pezaris CEO of Multiply revealed that 96 percent of the site's active users return each month. David Carlick, one of the managing directors of VantagePoint (an early MySpace investor) said that these issues were on their minds when Rupert Murdoch wanted to buy MySpace for about $550 million. Silicon Valley investors are getting older too and are identifying more closely with this Boomer demographic according to Susan Ayers Walker, a consultant to businesses seeking older consumers. According to her, VC capitalists are not only identifying with more settled users - they are actually “living it” too. The list of investors goes on and on, but the cat is out of the bag really - ads supported by hollow promises cannot support the Web. At the end of the day, someone has to pay for all this technology and Boomers, young business people and “stable” users have all the dough.
Conclusion
Are Digg, MySpace and Facebook really dead? Well, if growth is their goal they can cash in now. There will always be an influx of young people who want to experience what these sites have to offer, but making the numbers greater may not be in the realm of possibility. Check out this post by Nick Denton on Valleywag for some interesting insight into Digg's growth rate/numbers. Even if we gauge everything by shear numbers negative growth indicates a trend.
As more sites engage older and more serious users, investment and ad dollars for what we might term “frivolous” activities will decline. Venture capital number will also decline as the return on investment will be diminished. This simply means that these sites will survive, only with greatly diminished capability and influence. Serious users are interested in enhancing their lives via information and products that - bluntly stated - are for older people (30-59). One way or another a shift in users and the corresponding revenue and content seems rather inevitable.
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| 2007 September 12 – by [muhammad.saleem] | September 12th, 2007 at 2:07 pm |
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[…] with almost 80 million baby boomers (almost three times the number of teenagers) and the number of internet users who are 55 or older being the same as the number of internet users in the 18-34 age range, it makes sense to try and capture a market that’s equally as large but far from being as fickle as the younger crowd. furthermore, given that sites like facebook and myspace already have a majority of the younger market in their paws (and are facing competition from dozens of other virtually similar networks) it seems not only logical but rather smart to tend to the older, untapped market where you can exist with almost no competition. […] | |
Comments |
| Muhammad Saleem | September 12th, 2007 at 11:32 am |
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Spot on Phil, with one exception. I think Facebook isn’t doomed and it is precisely because they understand what you’re hypothesizing. “Teens are tire kickers - they hang around, cost you money and then leave.” Facebook understands that and to prevent people from migrating, or rather to make up for potential migrants, they have opened up their community to much more than just teens. In fact a lot of people have been arguing (somewhat incorrectly I think) that LinkedIn is doomed because all the older professionals from that site will in due time migrate to Facebook. | |
| Phil Butler | September 12th, 2007 at 11:50 am |
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Hi Muhammad, if anyone is in tune it is you. I think that Facebook could survive if they would make their site like a whole web page. Us Boomers can’t see all that well and FB is like 1/3 of a web page! | |
| Mihaela "Mig" Lica | September 12th, 2007 at 2:37 pm |
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Sic transit gloria mundi. Phil, if what you say is not true now, it WILL be true. Eventually. Nothing lasts forever. And certainly not something so facile… | |
| keren | September 14th, 2007 at 12:11 pm |
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Trendy Portrait - Transform your photo portrait into illustration in different styles: Pop Art / Vector / B&W / Retro. It can be used for prints on canvas / paper, Email signature, wedding invitation, and many more… | |
| Ryan | September 14th, 2007 at 12:35 pm |
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Social networks are everywhere these days from one for pet owners http://Fuzzster to one for sleeping and waking up your friends to your voicemail… http://Sleep.FM . Will these remain just a niche or users will grow accustomed to making other pet owner friends and or grow accustomed to being awakened by voicemails their friends, lover or family member left to wake them up? Guess, time will tell if these niches survive! | |
| LANDflip - land for sale | September 20th, 2007 at 6:42 pm |
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Excellent post Phil. I am big on quality over quantity. It’s amazing to see how much Internet properties will give up quality for quantity in the name of traffic. Would you rather have 1 million people hanging around for 10 minutes or 2 million for 5 minutes? Hummm. | |
| Serge Lescouarnec | September 28th, 2007 at 2:12 pm |
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Phil Glad I could find this story via ‘Auditorium A’. I actually offered a Panel titled ‘Just Over 50 and Not Dead Yet’ (for South by Southwest 2008) after getting frustrated with the obsession with 20 somethings in the Online World and coming to the same conclusions as you do. Here is a link to what I wrote on the topic I personally use a number of Online Services that I pay for. I like the Pay as You Go Model. Take care. Serge | |
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